Frequently asked questions / Troubleshooting tips

Here you can read about common questions and troubleshooting tips

• How Do I Find My Application?
• When is the candidate information deleted?
• If a candidate wants to withdraw or resubmit their application, how should they proceed?
• A candidate has registered with the wrong email address, how can it be changed?
• A candidate has registered with the wrong or changed phone number and needs to update it in their application, how can this be done?
• How do I get a QR code for my career site or job ad?
• How do I deactivate, activate, or archive an ad?
• Why isn’t the candidate responding to my emails? How to improve your deliverability